How to send in your cylinder
To send your cylinder into us for repair please follow the steps below. if you have any questions please don’t hesitate to contact us.
1
Strip your cylinder of all power valves, studs, lugs, bushes etc (this is to avoid any additional charges from us to remove or protect from being dissolved in our solution).
2
Please complete a copy of our order form if possible
Packing information
We get deliveries from most carriers each day. They all know where we are so just use the one that you feel most comfortable with.
Remember when you are packing your cylinder to use a box that is plenty big enough for the whole consignment, and be sure to separate all the parts using newspaper, cardboard, rags, or something similar.
If you are including a piston, don’t be tempted to put it into the bore thinking it’ll be safe, because the bore is probably damaged anyway!
If you are sending more than one cylinder, it’s best to put each one in a box alone as described above, then put each of those boxes into a bigger box taking care to put plenty of packing material in as well so that the cylinders can’t bang against each other in transit.
If you really must use polystyrene “chips” or “peanuts”, put each cylinder and each piston in a plastic bag or a small box first. We understand that the carriers try not to damage the packages they handle but it does happen sometimes, usually due to insufficient packaging being used.
If you live locally, feel free to bring your cylinders in person….
3
When you are packing your cylinder/s, use a box that is plenty big enough for the whole consignment, and be sure to separate all the parts using newspaper, cardboard, or something similar. If you are including a piston, don’t put it into the bore, because the bore is probably damaged anyway. Whether your order is 1 cylinder or 50 cylinders, please pack it securely to prevent damage.
Please DO NOT enclose rings, circlips or gudgeon pin
4
Send it or bring it to us at:
Langcourt Ltd,
Unit G,
The Link Centre,
Oldmixon Crescent,
Weston Super Mare,
North Somerset, BS24 9AY.
If you are not in the UK, see below for where to send.
Parcel tracking
Please note
- Any extra work found necessary but not detailed will be charged separately.
- When finished, goods will be stored free of charge for fourteen days from the date of completion, after which time we will charge an extra £5.00 per week (or part of a week) for each item held awaiting payment.
- Where repairs have been carried out on customer’s goods, we reserve the right to sell those goods after a period of 12 weeks to recover any payment due.
Failure to adhere to our payment terms will entitle Langcourt Ltd to suspend delivery or require payment in advance for further deliveries and to charge interest at the rate of 3% above Handelsbanken base rate on all outstanding amounts. Title to the goods will remain with Langcourt Ltd until full payment has been made.
Where to send your cylinder
If you need to send a cylinder to us, please select your closest location below for the details.
Information for cylinders being sent from outside of the United Kindom
Langcourt Ltd is in the fortunate position to have been dealing with countries from most parts of the world for many years. That means that we are already very familiar with the Customs clearance process.
Now that Britain has left the European Union, it will just be necessary to include a little additional information on consignments from EU countries for Customs purposes. This means that your orders should be moved between countries without Customs duties.
When you are ready to send your cylinders to us for processing, please contact us at
Tel: +44 (0)1934 612226 or Email: ukoffice@langcourt.com or
so that we can give you the information that you need.
We are now using DHL for most of our overseas deliveries, and they are able to process consignments that need Customs clearance. Their prices and service are very competitive, and DHL can also provide a collection service. If you are interested in that service please contact us.
If you have any questions or would like more information, please contact us by phone during our office hours to speak to our team in English or by email at any time in any language.
UK, Channel Isles, Isle of Man
Send to
Langcourt Ltd
Unit G, The Link Centre
Oldmixon Crescent
Weston Super Mare
North Somerset
BS24 9AY
Tel:
01934 612226
IMPORTANT for deliveries from outside the UK, please contact us for some information about Customs paperwork that must be included.
Please contact
Langcourt Ltd
Unit G, The Link Centre
Oldmixon Crescent
Weston Super Mare
North Somerset
BS24 9AY
Tel:
+44 1934 612226
Send to
Langcourt Ltd
Unit G, The Link Centre
Oldmixon Crescent
Weston Super Mare
North Somerset
BS24 9AY
United Kingdom
Tel: +44 1934 612226